What does the inactivity threshold control?

It defines the configured duration used to identify an idle period. Exact values and automatic time-stopping behavior depend on the product configuration.

Can low activity still mean productive work?

Yes. Reading, planning, meetings, calls, and offline thinking may involve little detectable activity. Review the work context before adjusting time records.

Who can change idle-detection settings?

Clients control enforced settings. Freelancers can customize available options only when the client configuration and assigned permissions allow it.

Does tracking automatically resume when activity returns?

Track Pilot AI handles resumed activity according to the desktop tracker's configured behavior.

Time accuracy

Idle Detection and Time Review

Review inactive periods in context before deciding whether a time record needs correction.

Review signal

Use an idle signal to start a conversation.

Idle detection helps teams identify periods of inactivity during tracked work sessions. Use these signals to review time records, understand work patterns, and clarify potential discrepancies without treating inactivity alone as a measure of productivity.

Use idle detection as a review prompt

An inactive keyboard or mouse does not by itself establish that no work occurred. Reading, planning and calls may involve little computer input.

Discuss and correct the record

Review the period with its project and task context. Apply the correction and approval process your team has agreed to use.

Keep the decision explainable

Make it clear why a record was retained or corrected. A review should help clarify the time entry rather than treat an activity detection as a verdict.

Who it supports

For teams that need to review inactive periods before changing a record.

Idle detection can surface inactivity during a tracked work session, while leaving the explanation and final decision inside the team’s configured review process.

Contributors

Understand how idle detection affects their tracked time and review any flagged periods for accuracy.

Reviewers

Review flagged idle periods and verify the work context before making time-record adjustments.

Clients and workspace owners

Define available idle-detection options and whether freelancers can customize settings when the product configuration supports it.

Where it fits

Use it when inactivity needs context

An inactive period is a starting point for review, not automatic proof that no work happened. Keep the threshold, explanation, correction, and approval context visible before the record moves forward.

Time tracking Timesheet approvals Reports and timesheets

How it works

Follow the record from signal to next step

Identify the signal

Surface a period of inactivity during a supported tracked work session.

Check the threshold and record

Review the configured inactivity threshold and how the signal relates to the time record.

Confirm the next step

Discuss, correct, approve, or report the record according to the supported workflow.

Explore the related feature pages for the next steps in this workflow.

Time Tracking Timesheet Approvals Reports & Timesheets

Explore Track Pilot AI for your workflow

Review the features and current plans, or contact the team with a specific requirement.

Start Tracking Compare Plans Contact the Team

Idle detection workflow